State Farm® Insurance Agent Kelsey Shay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Natalea Hayden
May 13, 2025
"Kassie was incredibly patient and very thorough in going over all of our options. 10/10!"
Mary English
April 29, 2025
"Michael was so nice and we understood everything together."
Gene Neal
April 23, 2025
"Excellent service. My agent even found more discounts from online quote, glad she reached out to speak in person. This was also a big part of the decision making process as it stood out as excellent customer service!"
Carrie Jones
April 9, 2025
"I had a great experience with Michael with Michael, the local Kelsey Shay State Farm office. He was very professional, knowledgeable, and took the time to explain all my options in detail. I really appreciated how approachable and thorough he was and made the whole process smooth and stress-free. Highly recommend if you're looking for someone local who truly cares and knows their stuff!"
Alexa Nyman
March 27, 2025
"Amazing and easy !"
Pam Dawson
March 27, 2025
"Kassie reviews with us yearly to make sure we have everything covered. Really appreciate this service."
John Bridges
March 26, 2025
"Very professional and kind people at this office. Used to have Progressive auto insurance and State Farm saved us lots of money."
"We are glad we were able to save you some money while having a positive experience!! "
Dalton Miles
March 11, 2025
"Switched to State Farm and they have been the best customer service out of other insurance companies but wanna give a shout out to Michael from my area he’s really nice and very helpful and really cares about his job helping others get the best deals"
"Dalton, thank you for your fantastic review! I'm so glad to hear that you’ve had such a positive experience with our customer service. Michael is indeed a valuable member of our team, and it’s wonderful to know he’s been so helpful and attentive in getting you the best deals. We appreciate your shout-out to him and your trust in our agency. If you ever need anything else, don’t hesitate to reach out! - Kelsey Shay - State Farm Insurance Agent, Yulee, FL"
Adam Hanneman
February 28, 2025
"Kelsey and her team are amazing. Michael called to let me know he could reduce our rates unprompted. It is clear that this agency really takes care of their clients and offers the best service possible."
"Thank you for the 5 star review Adam! We do our best to take care of our awesome customers like you and help review policies annually to make sure we are providing the right coverage and the right discounts! "
Cory Brown
February 21, 2025
"When I purchased my new to me car got the best rate around. Kelsey called to check up on me as a client to make sure everything was well. Then setup a follow a year later. Well a year later and they reviewed my rates and policies found me some better coverage that lowered my rate even further! What a great agent and I tell my friends about them too."
"Thank you Cory! We appreciate your trust and the opportunity to continuously review your policy for coverage and discounts! "
Gloria Szubelak
February 11, 2025
"Lindsay was so helpful, funny and made a not so great situation enjoyable! I appreciate a place where they make you feel welcomed and they even have snacks! Way to go State Farm Shay's office 10/10 recommend"
"We are glad Lindsay was able to turn your experience around! You are welcome to stop by for snacks any time! "
Donna Smith
February 5, 2025
"Fannie was excellent to work. She ran a few different scenarios to ensure we were getting the best coverage for the best price!"
"Thank you for the positive review Donna! Taking care of our customers is our number one priority! "
