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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Maxwell

May 2, 2025

5  out of  5
rating by Deborah Maxwell
"very helpful. Appreciated his time to help me be able to lower premiums."
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Gene Neal

April 23, 2025

5  out of  5
rating by Gene Neal
"Excellent service. My agent even found more discounts from online quote, glad she reached out to speak in person. This was also a big part of the decision making process as it stood out as excellent customer service!"
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Carrie Jones

April 9, 2025

5  out of  5
rating by Carrie Jones
"I had a great experience with Michael with Michael, the local Kelsey Shay State Farm office. He was very professional, knowledgeable, and took the time to explain all my options in detail. I really appreciated how approachable and thorough he was and made the whole process smooth and stress-free. Highly recommend if you're looking for someone local who truly cares and knows their stuff!"
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Abbey Orchard

March 27, 2025

5  out of  5
rating by Abbey Orchard
"Had a great experience with Kelsey Shay State Farm! They helped me get much better rates for even more coverage on my home and auto policies."
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Derick Le

March 27, 2025

4  out of  5
rating by Derick Le
"Kelsey’s office was recommended to me by a friend. Marissa was handling our case. She very fast at communicating back. We ran into a little hiccup and I have to involve State Farm corporate office to resolve a matter transferring from our old SF office to this one. I just wish they can by pass some of these chain procedure and make it easier for customers to do business with which office they want instead of jumping through hoops."
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Kimberly Corley

March 24, 2025

5  out of  5
rating by Kimberly Corley
"Michael provides excellent customer service."
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Tracey Jones

March 23, 2025

5  out of  5
rating by Tracey Jones
"These folks are great!"
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Earl Davis

March 11, 2025

5  out of  5
rating by Earl Davis
"Micheal was great and easy to work with. Went over my policy and every benefit that is available to me. I believe I will be with State Farm for years to come."
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Peggy Lowe

March 4, 2025

5  out of  5
rating by Peggy Lowe
"Marisa was very knowledgeable, prompt and patient when helping me transition my auto insurance to Florida. She also helped arrange insurance for my new home. I will be happy to continue working with her on my insurance needs."
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Louis Santelli

February 25, 2025

5  out of  5
rating by Louis Santelli
"Kelley was very pleasant and knowledgeable. I own my own commercial insurance agency for 35 years and know when someone knows their business!"
We responded:
"We are so glad to hear you had a positive review for our office. We make sure insurance education and training is a top priority so we can help education our customers! Thanks Louis! "
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Darrell Morey

February 18, 2025

5  out of  5
rating by Darrell Morey
"Fannie was extremely helpful in getting me set up with home and auto insurance. Her explanations of Coverages and cost were very good and super fast. And had emails sent to me as we discussed coverage options. I would recommend Fannie to anyone needing State Farm insurance."
We responded:
"Thank you Darrell! Fannie does an excellent job of being thorough reviewing coverages while being respectful of your time! We appreciate the chance to be your local insurance agency! "
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Samantha Jean

February 7, 2025

5  out of  5
rating by Samantha Jean
"Fannie was awesome and super helpful, she helped me get a policy that had more coverage for less than my old policy with progressive!"
We responded:
"Thanks for the review Samantha! Fannie does a great job of making sure our customers are getting the best value for their dollar! "
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Rhonie Bonds

February 2, 2025

5  out of  5
rating by Rhonie Bonds
"It was very pleasant and we saved some money. Thanks very much."
We responded:
"Rhonie, thank you for the opportunity to save you some money! "