State Farm® Insurance Agent Kelsey Shay

"Loved working with Megan! She was so helpful and knowledgeable. Kelsey and her team are great!"

"Always a great experience with my State Farm agent. Recently spoke with Sara who was extremely professional, knowledgeable and kind. This is what keeps clients coming back!"

"Fantastic team of people working here! They are always available when you need them with the best prices and quality service! Go see Sara Gibbs she is the best!!!!!"

"The entire team at Kelsey Shay State Farm are amazing, I have been a customer for years, recently I had Megan remove and add a vehicle and other coverages to my plan, she made the entire process extremely easy and seamless, reminding me why they are the best agency around ! Highly recommend!"

"Megan is amazing ! She is so sweet, personable and so helpful !"

"Megan R helped with my policy switch over from geico. Made the transition easy. Always willing to help and correct anything needed on my end! 10/10."

"Spoke with Megan and she is so pleasant! Great customer service."

"Megan R. Was absolutely great to work with. Will definitely recommend everyone to use her"

"Sara Gibbs at Kelsey Shay State Farm Agency was a pleasure to work with. She was attentive to every detail, made the entire process smooth and easy to understand, and was consistently friendly and professional. I truly appreciated how responsive and thorough she was. I highly recommend working with her!"

"Very professional and friendly office. I was so happy we decided to request a quote as we saved money."

"I had a really positive experience thanks to Sara in customer care! She was friendly, patient, and went above and beyond to make sure all my questions were answered. It’s clear she genuinely cares about helping people and making the process as smooth as possible. Her professionalism and positive attitude made a big difference, and I truly appreciate the excellent service she provided."

"Sara Gibbs was very helpful with my experience. Patient with me and knowledgeable about bundling"

"Megan at Kelsey Shay Start Farm is absolutely amazing! She’s knowledgeable, kind, and clearly passionate about what she does. Such a great and easy experience getting a new quote—I highly recommend working with her!"

"I wanted to make sure that I came back and left a review for Megan & Michael for all of their assistance with a life insurance policy. I couldn’t be more grateful for the service that I received, it was nothing short of top-notch! I started with Megan, and Michael assisted in completing the policy. They made the process so easy! I’ll be back for additional coverages from Kelsey Shay - State Farm! 💞 Thank you both for all of your help!!"

"Working with Kelsey Shay State Farm in Yulee has been an outstanding experience as I prepare to purchase my new home. Buying a home can feel overwhelming, but their team has made the insurance side of the process incredibly smooth and stress-free. From the beginning, they have been patient, knowledgeable, and extremely responsive. They took the time to explain the different policy options in a way that was clear and easy to understand, helping me feel confident that I’m choosing the right coverage for my future home. What really sets them apart is that they go beyond just selling a policy. They have been genuinely helpful in guiding me through other details related to homeownership and insurance requirements, which has made this entire process much easier to navigate. Their professionalism, kindness, and willingness to answer every question have made a lasting impression. I truly feel that they care about their clients and want the best protection for them. HIGHLY RECOMMEND!"

"I have had a long journey of finding a good insurance team, but I know I have found it with Kelsey's team! Lisa on her team has been amazing to work with and I'm so thankful for their guidance and knowledge!!"

"I recently worked with Kelsey Shay State Farm and had a great experience. The process of getting my insurance policy was smooth, quick, and completely stress-free. The team was friendly, helpful, and made everything easy to understand. I’d definitely recommend them to anyone looking for a reliable insurance office!"

"Megan at Kelsey Shay is the absolute best!!!"

"We are a military family that is potentially moving to the Florida/Georgia area and I recently called Kelsey Shay State Farm to obtain quotes for our insurance policies. The staff was super helpful and very professional. They were quick to answer the call and provide exactly what I was in search of. If we end up moving to the area I really look forward to transferring our policies to this office! Thank you for all that you do."

"I would strongly recommend avoiding this place. Unfortunately, the one thing the staff seems to be consistent at is inconsistency in how things are handled. I’ve had to repeatedly follow up just to ensure changes were actually made to my account. Kelsey, I hope you’ll take the time to evaluate these issues and provide additional training to the staff so future customers have a better experience."

"Mrs. Fannie was great!!!"

"Knowledgeable, efficient,, and friendly. Hard to ask for anything more in getting my insurance for Florida."

"I’ve been with Kelsey Shay State Farm for a few years now. The customer service is ALWAYS outstanding! Megan and Sara F were so helpful today as ALWAYS ♥️ WELL DONE 👏👏👏"

"Marissa called me asked if she could give me a quote on my car insurance so I decided to take advantage of it since it would not cost me anything. I sent her my Dec page and she got back to me within 30 mins with a lower price and better coverage So glad I took that call saved me over 900.00 for a 6 mt policy that's 1800. 00 a year so happy 😊"

"Wonderful experience!"